Insurance

Information

Information

Using Your Insurance at Virtuous Wellness Center

At Virtuous Wellness Center, we strive to make wellness accessible and affordable for everyone. That’s why we accept a wide range of personal insurance plans for our services, including Physical Therapy, Occupational Therapy, Massage Therapy, and Acupuncture. We’re here to guide you through the insurance process and help you understand what to expect when using your benefits. 

Understanding Your Insurance Coverage

When using your personal insurance plan to pay for services, your plan may require you to contribute to the cost of care. These contributions typically come in the form of a co-pay or deductible: 

  • Co-Pay: A co-pay is a fixed amount you pay at the time of your appointment. This fee is set by your insurance provider and varies depending on your specific plan and the type of service you’re receiving. 
  • Deductible: A deductible is the amount you must pay out of pocket each year before your insurance begins covering your services. After reaching your deductible, your insurance may cover all or part of your visit, often with a co-insurance (a percentage you continue to pay). 

Our team will verify your benefits before your first visit and inform you of any expected out-of-pocket costs, so there are no surprises. 

Insurance Verification and Authorization

Before your first appointment, our administrative team will contact your insurance provider to verify your coverage and confirm eligibility for the services you plan to receive. This includes identifying:
 
  • Your co-pay or deductible amounts 
  • The number of visits allowed under your plan 
  • Whether pre-authorization is required 
  • Any out-of-network coverage options 

If your insurance plan requires prior authorization, we will handle that process on your behalf to minimize delays and ensure you receive timely care. Once everything is confirmed, we’ll explain your coverage in clear terms and review any financial responsibilities you may have. 

Veterans Affairs Community Care Network (VA CCN)

Virtuous Wellness Center is proud to support our nation’s veterans through participation in the Veterans Affairs Community Care Network (VA CCN). We provide services such as Massage Therapy and Acupuncture, which are frequently utilized by veterans for pain management, stress relief, and improved mobility. If you are a veteran, ask your VA provider about a referral to receive care with us through the Community Care Network. Our team is experienced in handling the coordination process to ensure you receive the support you deserve. 

What Does Out-of-Network Mean?

If Virtuous Wellness Center is out-of-network with your insurance provider, it means we do not have a direct billing agreement with them. However, many insurance plans still offer out-of-network benefits, which may cover a portion of your care. In these cases, you may pay upfront and seek reimbursement from your insurance company. We are happy to provide detailed receipts and support your reimbursement process. 

Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)

Many of our services are eligible for payment using Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA). These accounts allow you to use pre-tax dollars to pay for qualifying health-related expenses, including Physical Therapy, Acupuncture, and Massage Therapy. Simply present your HSA or FSA card at the time of service, or request an itemized receipt to submit for reimbursement. 

What Does Out-of-Network Mean?

For clients who prefer not to use insurance, or whose services are not covered, we offer straightforward and transparent self-pay rates. This option allows you to pay out-of-pocket at the time of service without dealing with insurance paperwork or restrictions. Self-pay is a flexible and accessible choice for those seeking regular wellness care or those without current insurance coverage. 

We’re happy to discuss our current pricing and help you choose the payment option that works best for your needs and budget. 

Financial Support and Flexibility

We understand that life brings unexpected challenges. If you have recently lost your job or are experiencing financial hardship, please don’t hesitate to talk to us. Virtuous Wellness Center offers flexible payment options, sliding scale fees, and customized financial plans to ensure that you can still receive the care you need. Your health and healing should never be compromised due to cost.

We're Here to Help

Navigating insurance can be confusing, but you’re not alone. Our knowledgeable staff is here to answer your questions, verify your benefits, and help you make the most of your insurance plan. 

If you have questions about your coverage, self-pay options, or need assistance, reach out to our front desk team today—we’re here to help you every step of the way.